Order & Fulfilment Policy

This policy governs the purchase of services from Malaak for Community Services Inc (MALAAK FOR COMMUNITY SERVICES INC) through this website.

1. Nature of services

Everything offered on this website is a paid service performed by the Company on the customer's behalf at a fixed price and to the specification published on each service page.

2. Order confirmation

An order is confirmed once payment is completed; an electronic invoice is emailed to the customer.

Delivery countries and excluded regions

Our services are delivered in: Pakistan, Bangladesh, Nepal, Chad, Cameroon, Uganda, Niger, Nigeria, Tanzania, Kenya; Umrah Badal is performed in Makkah. We do not accept orders or deliver services in any countries or regions subject to OFAC sanctions, nor for sanctioned persons or entities.

3. Fulfilment details

The customer must provide the name the service is to be performed in and accurate contact details.

4. Delivery time

Each service is delivered within a maximum of 14 days from order confirmation. If delivery is prevented by force majeure, we notify the customer and offer a new date or a refund.

5. Documentation & delivery

The customer receives photo/video documentation and/or a completion certificate by email or WhatsApp on completion, within the delivery time.

6. Pricing

Prices are in USD and include all fulfilment costs; no additional fees are charged after payment.

7. Cancellation & refunds

See our Refund Policy.

8. Contact

info@malaak.inc — +1 (774) 370-9803